Shipping & Returns

Shipping

Shipping is free on every order, with no minimum.

Processing Time

Orders are processed within 2 business days (Monday to Friday, excluding holidays).

Delivery Time

After processing, delivery usually takes 10 to 20 business days. Most items are shipped directly by our partner suppliers, sometimes in separate parcels if you order several items. Delays can occur during holidays or because of carriers and customs.

Tracking

You receive a tracking number by email as soon as your order ships. Tracking may take a few days to show the first updates.

Where We Ship

We ship to the United States, Canada, the United Kingdom, Australia, New Zealand, Switzerland, Norway, Iceland and the European Union. Prices are in US dollars. Import duties or taxes may apply depending on your country and are the responsibility of the customer.

Returns

You can return unused items in their original condition within 30 days of delivery.

How to Return an Item

Email contact@flapper-dress.com with your order number before sending anything. We will reply with the return address and instructions. Items sent without contacting us first may not be processed.

Return Shipping Costs

Return shipping is paid by the customer, unless the item is defective or we sent the wrong item. In that case, send us a photo and we will cover the return or offer a replacement.

Refunds

Once we receive and inspect your return, we refund the original payment method. Your bank may need a few days to show the refund.

Items We Cannot Accept

Worn, washed or damaged items, and items without their original packaging where applicable, cannot be returned. For hygiene reasons, stockings and socks can only be returned if unopened.